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What Does Effective Labor Rate Mean for Your Fixed Ops?

How to leverage effective labor rate data to improve your Fixed Operations department and stay profitable.

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Hubert Vester Auto Group Leverages Personality Data to Align Employees

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How Reynolds GM Subaru Leveled Up its People Management with Talent Services

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Halleen Kia Unlocks Powerful F&I Sales Growth

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How Hall Automotive Centralized Their Virtual F&I Process

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Bergstrom Automotive Spiked Positive Customer Experiences Through Virtual F&I

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Tracking Performance Is What Makes Dealership Training Work

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To Get More from Dealership Employees, Start with a Champion

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DELLA Auto Group increases PVR by 23% with JM&A Group

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The Real Cost of Hiring at Your Dealership

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3 Store Group Spikes Underwriting Profit with JM&A Group

F&I profits per vehicle retailed (PVR), service contract penetration and reserve premiums all soared.

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Your Traditional Hiring Process Isn't Working, Here's Why

Navigating the hiring process as it exists today can be frustrating and often leads to time wasted and money left on the table.

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Why Should Your Dealership Focus on F&I Reinsurance?

How is your dealership’s F&I reinsurance portfolio performing? How are your loss ratios?

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A Better Approach to Limited Warranty & Service Contract Claims

How easy is it for your auto dealership's customers to make a limited warranty claim?

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Attaining Dealership Profitability Through Fixed Ops

Profitability and loyalty are achieved in the service department through TRUST. Why do customers return to the dealership for service?

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7 Steps to Avoid a Bad Hire at Your Dealership

Did you know the average cost for replacing a high performing employee can be up to $108,000?!

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Car Sales Career Advice: How to Become a Successful Auto Seller

Many dealerships have started prioritizing communication and computer skills over the traditional hard closing techniques

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What Consumers Really Think About Modern Retail

From New York to California and everywhere in between, consumer's interest in modern retail is increasing.

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Peek Under the Hood - What Effective Service Processes Look Like

Watch Justina Davis break down statistics around Fixed Ops and what an effective and scalable service process looks like.

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Leveraging Google to Grow Your Dealership This Year

We sat down with a Senior Automotive Strategist named Tony Carroll who works over at a little company you may have heard of called Google.

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How Fixed Operations Profits are Driving Businesses

Fixed Operations Profits by dealership have increased nearly $600,000 in five years.

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How to Hire Great Talent at Your Dealership

Hiring great talent in today's modern business climate has evolved.

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Virtual F&I FAQ: Everything You Need to Know

With dealers continuing to figure out how to meet their customers where they are, many find themselves looking towards digital solutions

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Growth Mindset Tips

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How to Be a Great Car Salesperson: 4 Keys to Success

Thanks to the ongoing digital revolution, today’s car buyers have a near-limitless amount of information at their fingertips

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Leveraging Your Employee’s Core Skills

For any organization to grow, leadership must be able to pinpoint what their employees can bring to the table.

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How Dealerships Can Sell Across Any Generation

Reaching your audience in a sincere and honest way is crucial to gaining the trust and confidence of your prospective customer.

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7 Reasons Why It’s the Right Time for Virtual Training in Your Dealership

Virtual education is a proven way to learn something new from anywhere.

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Key Traits to Look for When Hiring Auto Dealership Salespeople

In an effort to combat margin compression and reduce operating costs, many auto dealers around the U.S. have started taking a closer look at hiring practices.

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