The Walk Around Podcast

Tariffs & Transitions: Navigating Automotive Change

Learn how your F&I, sales and service departments can adapt to the presence of tariffs at your dealership.

What Dealers Should Know About Customer Sentiments

Chris Sutton of J.D. Power explains data on customer sentiment levels and what dealers can do to help improve ratings.

How Micro-Learning is Changing Dealership Training

We discuss the importance of consistent team training at your dealership and what department needs more training.

How to Effectively Market Your Dealership

Discover how dealers are marketing their brands via new media and how AI is affecting engagement in the service lane.

Improving Your Online to In-Store Experience

Learn about the increasing usage of AI in automotive CRM systems and how to improve the online experience for customers.

High Performing Dealerships Do This

Learn what dealers can improve at their dealerships this year and how to enhance process performance to drive retention.

Developing Seamless Processes at Your Dealership

April Simmons of Horne Automotive Group talks AI in car sales, FTC regulations and her 2025 industry predictions.

Protecting Your Dealership’s Data

Brian Kramer from Cars Commerce joins the podcast to share an inside perspective on navigating both the dealership world and tech industry.

Building An Automotive Legacy

Get a behind-the-scenes look at the operations behind a successful dealership group from industry expert Rita Case.

Behind the Wheel of Dealership Culture

Hear from Sam D’Arc, COO at Zeigler Automotive Group, a Midwest dealer group, on finding ways to reach more customers.

2025 Industry Predictions

Discover what’s trending for automotive this year from a top Cox Automotive economist in this podcast episode.

The Road Ahead: Eric Flow's Insights on Affordability and Innovation

Eric Flow shares insights on technology, talent, and innovation, driving a progressive vision for 2025.

NAMAD and the Positive Outlook for Minority Dealers

Learn from two presidents of NAMAD and automotive veterans as they share their top career advice for aspiring dealers.

Dealership Success Tips: Developing Your Leaders

Hear from a dealer and training expert on the benefits of developing female leadership roles in automotive retail.

Consumer-First: How a Toyota Dealer is Changing the Game

Learn how this dealer is using social media to sell more cars; plus advice for women working in the automotive industry.

What to Expect in the Automotive Retail Space

Tune in for insights on the future of the automotive retail space navigating vendor relationships.

How an Auto Entrepreneur is Disrupting the Industry

Marco Schnabl, founder of RockED, discusses becoming an entrepreneur and tips for successful careers in automotive.

Dealership Sales and Quarterly Trends Update

Don't miss the advice for dealers looking to sell stores, how market trends factor into valuations and more!

Year 3 Recap and What's Next

The Walk Around podcast is trendy content for auto-enthusiasts. This recap episode has insights from our third year.

Maximize Digital Ads with a Localized Approach

Learn how to enhance your dealership through local ads and listings on digital platforms from a former Google executive.

What Does 2024 Hold for Dealer Valuations?

Discover insights to help automotive professionals understand 2024 predictions in this automotive podcast episode.

Designing Your Process Around Your Guests

Learn the key to driving the auto retail process and guest experience, plus more from industry leader Mike Maroone.

What Dealers Should Know About Gen Z

Don’t miss this candid discussion on how the younger generation views the automotive industry and car purchasing.

An Auto Racing Enthusiast’s Advice on Inclusivity

Journalist and owner of Out Motorsports Jake Thiewes discusses inclusivity at dealerships, EVs on racetracks and more!

The Car Mom on How Dealers Can Reach More Audiences

Hear how dealers can reach the mom and family sector of their customer base and create positive interactions in sales.

Growing Your Dealership in Today’s Environment

Get insights from a seasoned dealer on managing inventory, employee work/life balance and more.

Will the Auto Industry Ever Return to Normal?

A chief economist in the automotive industry gives insight on trends that dealers and consumers are currently facing.

Training in the Auto Industry: What’s Next?

Dealers can learn how training technology is impacting dealership success and more in this podcast episode.

An Independent Used Car Dealer’s Market Perspective

Learn how used car dealers can differentiate themselves from franchise dealers and more in this podcast episode.

Using Emotional Intelligence at Your Dealership

Dealers can learn how to understand emotional intelligence to help their staff and leadership maximize performance.

Why Your Dealership Needs Marketing Technology

Automotive veteran and entrepreneur Diana Lee of Constellation joins the podcast to discuss dealer marketing needs.

The Time to Prepare for EVs is Now

This episode covers electric vehicles, ways dealers can help increase EV adoption and how the industry can evolve.

How Dealers Can Better Leverage Their Data

Dealers gain an understanding of using data to benefit their dealership, plus other insights in this podcast episode.

Insider Perspective from an Auto Transport Expert

Dealers nationwide can learn about the Amazon Effect, car transport logistics, technology and more in this podcast.

Digital Retail or eCommerce – What Do You Need?

Dive into modern digital retail & eCommerce initiatives in the automotive industry from Cox Automotive’s Emily Chonko.

Pursuing Successful Entrepreneurship in Automotive

From dealership operator to creator of new software solutions, David Spisak shares his career insights in the podcast.

Lessons Learned as a Female CEO in Automotive Tech

Natalia Giner offers lessons for digital sales, automotive leaders and growing your career as a woman in the industry.

Car Talk with an Automotive Journalist

Automotive journalist Nicole Wakelin shares industry insight and what dealers can do to optimize customer experience.

What Dealers Should Know About Advertising

Advertising trends for the auto industry in a post-pandemic marketing era and advice for women working in the industry.

DTC Brands & Navigating Consumers’ EV Hesitations

Our guest, Polestar’s AJ Detrick, discusses how dealers can ease consumers’ hesitations to EVs & more.

EVs, Labor Issues & Dealer Relevancy with Jason Stein

Inside look from journalist and media professional Jason Stein at critical auto trends impacting the industry.

Turn Digital Interactions into Customer Engagement

Learn how dealers can optimize digital retail tools in today’s automotive market and impact EV adoption rates.

How Dealers Can Increase Retention by Putting People First

How dealers can improve recruitment and hiring processes amidst inventory and economic challenges.

The Walk Around Podcast Turns Two!

In two years The Walk Around podcast has produced over 50 episodes. Hear the highlights from our past and present hosts!

What Should Dealers Focus On To Drive Growth?

Learn how talent optimization can benefit your dealership’s business and people aspects with expert Matt Poepsel.

KC Crain Talks Family Business Dealings and Automotive News

KC Crain talks about working with family, overseeing Automotive News in a digital age and helping frustrated customers.

The Power of Customer Segmentation

Thien Truong from EchoPark Automotive explains the power of customer segmentation and how the auto industry can improve its sales process.

What Are Your Customers Really Thinking?

The Cool Factor: How A Rebrand Journey Reshaped Kia

Bright Future for Dealerships of All Sizes, Expert Says Alan Haig

Leadership Secrets from a Navy Seal

What Do Car Buyers Value? Experience Over Price

Pivoting in a Pandemic: How Avis Budget Group Manages to Maximize Every Opportunity

Leadership Skills for Top Dealers

Optimize Your Sales Process in 2022

The Benefits of Adding Auto Insurance to the Dealership Process

Lessons From A Career In Automotive

Focus on Your People to Win in 2022

Invest in Diversity and Digital Retail to Evolve the Sales Process

Meeting Consumer Demand Despite Low Inventory

Data, Leadership, and Opportunity in Fixed Ops

Our Favorite Moments From the Past Year

How Dealers Can Reduce Friction for Buyers and Sellers

Why Marketing Affects All Aspects of Your Dealership

Adapt Your Digital Marketing for Today’s Consumer

Consumer Data Trends to Watch

Talent Development for Better Retention and Recruiting

What Digital Retail Really Means for Your Dealership

How to Prepare Your Dealership for 2021 and Beyond

Jim Fitzpatrick, Co-Founder of CBT News, discusses the present and future of digital retail, electric vehicles, and what dealers can do to succeed in an evolving industry.

How to Boost Fixed Ops Revenue with Google

How to Modernize Your Talent Processes for a New Generation

The Right Way to Digitize the Sales Process at Your Dealership

What Are Car Buyers Really Saying About Virtual F&I?

How to Market Your Dealership Efficiently

Joining us on The Walk Around is one of our very own, Elliot Schor, AVP of Sales Operations with JM&A Group.

Exploring F&I Trends: What Happened and What to Expect

Overcoming Turnover in the Dealership

Building a Diverse Dealership

Innovating to Meet Consumer Needs with Brent Sergot

Removing Friction from the Customer Experience

Implementing Culture Change in Your Dealership

How to Leverage Google Search in Your Dealership

The Secret to Growing this Year – Building Your Growth Mindset

Diversity in the Dealership with Damon Lester of NAMAD

Building Your 2021 Digital Storefront

The Digital Retail Evolution

Leading Through Disruption

Creating a Forward-Thinking Brand in Automotive

Building Your Life Resume with Jesse Itzler

Improving the Buyer Experience in Your Dealership

The Current State of Automotive Retail with Jason Stein

Creating the Customer-Centric Dealership

Using Empathy to Understand Your Customer & Boost Sales

Leadership & Checking Your Ego At The Door

Standing Out: How Branding Creates Customer Loyalty