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The Walk Around Podcast

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How Micro-Learning is Changing Dealership Training

We discuss the importance of consistent team training at your dealership and what department needs more training.

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How to Effectively Market Your Dealership

Discover how dealers are marketing their brands via new media and how AI is affecting engagement in the service lane.

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Improving Your Online to In-Store Experience

Learn about the increasing usage of AI in automotive CRM systems and how to improve the online experience for customers.

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High Performing Dealerships Do This

Learn what dealers can improve at their dealerships this year and how to enhance process performance to drive retention.

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Developing Seamless Processes at Your Dealership

April Simmons of Horne Automotive Group talks AI in car sales, FTC regulations and her 2025 industry predictions.

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Protecting Your Dealership’s Data

Brian Kramer from Cars Commerce joins the podcast to share an inside perspective on navigating both the dealership world and tech industry.

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Building An Automotive Legacy

Get a behind-the-scenes look at the operations behind a successful dealership group from industry expert Rita Case.

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Behind the Wheel of Dealership Culture

Hear from Sam D’Arc, COO at Zeigler Automotive Group, a Midwest dealer group, on finding ways to reach more customers.

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2025 Industry Predictions

Discover what’s trending for automotive this year from a top Cox Automotive economist in this podcast episode.

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The Road Ahead: Eric Flow's Insights on Affordability and Innovation

Eric Flow shares insights on technology, talent, and innovation, driving a progressive vision for 2025.

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NAMAD and the Positive Outlook for Minority Dealers

Learn from two presidents of NAMAD and automotive veterans as they share their top career advice for aspiring dealers.

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Dealership Success Tips: Developing Your Leaders

Hear from a dealer and training expert on the benefits of developing female leadership roles in automotive retail.

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Consumer-First: How a Toyota Dealer is Changing the Game

Learn how this dealer is using social media to sell more cars; plus advice for women working in the automotive industry.

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What to Expect in the Automotive Retail Space

Tune in for insights on the future of the automotive retail space navigating vendor relationships.

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How an Auto Entrepreneur is Disrupting the Industry

Marco Schnabl, founder of RockED, discusses becoming an entrepreneur and tips for successful careers in automotive.

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Dealership Sales and Quarterly Trends Update

Don't miss the advice for dealers looking to sell stores, how market trends factor into valuations and more!

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Year 3 Recap and What's Next

The Walk Around podcast is trendy content for auto-enthusiasts. This recap episode has insights from our third year.

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Maximize Digital Ads with a Localized Approach

Learn how to enhance your dealership through local ads and listings on digital platforms from a former Google executive.

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What Does 2024 Hold for Dealer Valuations?

Discover insights to help automotive professionals understand 2024 predictions in this automotive podcast episode.

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Designing Your Process Around Your Guests

Learn the key to driving the auto retail process and guest experience, plus more from industry leader Mike Maroone.

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What Dealers Should Know About Gen Z

Don’t miss this candid discussion on how the younger generation views the automotive industry and car purchasing.

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An Auto Racing Enthusiast’s Advice on Inclusivity

Journalist and owner of Out Motorsports Jake Thiewes discusses inclusivity at dealerships, EVs on racetracks and more!

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The Car Mom on How Dealers Can Reach More Audiences

Hear how dealers can reach the mom and family sector of their customer base and create positive interactions in sales.

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Growing Your Dealership in Today’s Environment

Get insights from a seasoned dealer on managing inventory, employee work/life balance and more.

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Will the Auto Industry Ever Return to Normal?

A chief economist in the automotive industry gives insight on trends that dealers and consumers are currently facing.

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Training in the Auto Industry: What’s Next?

Dealers can learn how training technology is impacting dealership success and more in this podcast episode.

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An Independent Used Car Dealer’s Market Perspective

Learn how used car dealers can differentiate themselves from franchise dealers and more in this podcast episode.

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Using Emotional Intelligence at Your Dealership

Dealers can learn how to understand emotional intelligence to help their staff and leadership maximize performance.

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Why Your Dealership Needs Marketing Technology

Automotive veteran and entrepreneur Diana Lee of Constellation joins the podcast to discuss dealer marketing needs.

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The Time to Prepare for EVs is Now

This episode covers electric vehicles, ways dealers can help increase EV adoption and how the industry can evolve.

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How Dealers Can Better Leverage Their Data

Dealers gain an understanding of using data to benefit their dealership, plus other insights in this podcast episode.

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Insider Perspective from an Auto Transport Expert

Dealers nationwide can learn about the Amazon Effect, car transport logistics, technology and more in this podcast.

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Digital Retail or eCommerce – What Do You Need?

Dive into modern digital retail & eCommerce initiatives in the automotive industry from Cox Automotive’s Emily Chonko.

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Pursuing Successful Entrepreneurship in Automotive

From dealership operator to creator of new software solutions, David Spisak shares his career insights in the podcast.

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Lessons Learned as a Female CEO in Automotive Tech

Natalia Giner offers lessons for digital sales, automotive leaders and growing your career as a woman in the industry.

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Car Talk with an Automotive Journalist

Automotive journalist Nicole Wakelin shares industry insight and what dealers can do to optimize customer experience.

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What Dealers Should Know About Advertising

Advertising trends for the auto industry in a post-pandemic marketing era and advice for women working in the industry.

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DTC Brands & Navigating Consumers’ EV Hesitations

Our guest, Polestar’s AJ Detrick, discusses how dealers can ease consumers’ hesitations to EVs & more.

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EVs, Labor Issues & Dealer Relevancy with Jason Stein

Inside look from journalist and media professional Jason Stein at critical auto trends impacting the industry.

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Turn Digital Interactions into Customer Engagement

Learn how dealers can optimize digital retail tools in today’s automotive market and impact EV adoption rates.

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How Dealers Can Increase Retention by Putting People First

How dealers can improve recruitment and hiring processes amidst inventory and economic challenges.

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The Walk Around Podcast Turns Two!

In two years The Walk Around podcast has produced over 50 episodes. Hear the highlights from our past and present hosts!

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What Should Dealers Focus On To Drive Growth?

Learn how talent optimization can benefit your dealership’s business and people aspects with expert Matt Poepsel.

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KC Crain Talks Family Business Dealings and Automotive News

KC Crain talks about working with family, overseeing Automotive News in a digital age and helping frustrated customers.

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The Power of Customer Segmentation

Thien Truong from EchoPark Automotive explains the power of customer segmentation and how the auto industry can improve its sales process.

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What Are Your Customers Really Thinking?

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The Cool Factor: How A Rebrand Journey Reshaped Kia

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Bright Future for Dealerships of All Sizes, Expert Says Alan Haig

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Leadership Secrets from a Navy Seal

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What Do Car Buyers Value? Experience Over Price

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Pivoting in a Pandemic: How Avis Budget Group Manages to Maximize Every Opportunity

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Leadership Skills for Top Dealers

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Optimize Your Sales Process in 2022

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The Benefits of Adding Auto Insurance to the Dealership Process

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Lessons From A Career In Automotive

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Focus on Your People to Win in 2022

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Invest in Diversity and Digital Retail to Evolve the Sales Process

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Meeting Consumer Demand Despite Low Inventory

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Data, Leadership, and Opportunity in Fixed Ops

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Our Favorite Moments From the Past Year

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How Dealers Can Reduce Friction for Buyers and Sellers

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Why Marketing Affects All Aspects of Your Dealership

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Adapt Your Digital Marketing for Today’s Consumer

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Consumer Data Trends to Watch

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Talent Development for Better Retention and Recruiting

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What Digital Retail Really Means for Your Dealership

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How to Prepare Your Dealership for 2021 and Beyond

Jim Fitzpatrick, Co-Founder of CBT News, discusses the present and future of digital retail, electric vehicles, and what dealers can do to succeed in an evolving industry.

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How to Boost Fixed Ops Revenue with Google

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How to Modernize Your Talent Processes for a New Generation

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The Right Way to Digitize the Sales Process at Your Dealership

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What Are Car Buyers Really Saying About Virtual F&I?

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How to Market Your Dealership Efficiently

Joining us on The Walk Around is one of our very own, Elliot Schor, AVP of Sales Operations with JM&A Group.

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Exploring F&I Trends: What Happened and What to Expect

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Overcoming Turnover in the Dealership

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Building a Diverse Dealership

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Innovating to Meet Consumer Needs with Brent Sergot

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Removing Friction from the Customer Experience

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Implementing Culture Change in Your Dealership

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How to Leverage Google Search in Your Dealership

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The Secret to Growing this Year – Building Your Growth Mindset

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Diversity in the Dealership with Damon Lester of NAMAD

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Building Your 2021 Digital Storefront

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The Digital Retail Evolution

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Leading Through Disruption

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Creating a Forward-Thinking Brand in Automotive

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Building Your Life Resume with Jesse Itzler

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Improving the Buyer Experience in Your Dealership

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The Current State of Automotive Retail with Jason Stein

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Creating the Customer-Centric Dealership

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Using Empathy to Understand Your Customer & Boost Sales

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Leadership & Checking Your Ego At The Door

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Standing Out: How Branding Creates Customer Loyalty

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Most Popular Episodes

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How to Effectively Market Your Dealership

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S4E09 - Improving Your Online to In-Store Experience
Topic Icon sales management
Improving Your Online to In-Store Experience

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S4E06 - Developing Seamless Processes at Your Dealership
Topic Icon sales management
Developing Seamless Processes at Your Dealership

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