Here are some examples of when a Virtual F&I transaction can take place:
Example 1: F&I manager is in one dealership location and the customer is in another, in the instance of a dealer group.
Example 2: The customer is at home and the finance manager is at the dealership.
Example 3: The customer is at home and the finance manager is also at home.
75% of purchase intent customers prefer to take complete documentation and delivery outside of the dealership. This process allows you to meet the customer where they are.