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The Walk Around Podcast

Time Icon S4E13 Date Icon Jun 23, 2025 Time Icon 26:13

Tariffs & Transitions: Navigating Automotive Change

Special Guest - Jonathan Jordan & Jamie Horowitz

Jonathan Jordan and Jamie Horowitz of JM&A Group dive into the latest uncertainties facing the automotive industry, including the impact of tariffs. Don’t miss strategic insights to help you navigate the changes at your dealership.

In this episode you'll hear:

  • Parts sourcing and pricing amidst tariffs
  • Using online claims tools & artificial intelligence at your dealership
  • Adapting your F&I and service strategies

Episode Breakdown

0:00 - Meet our guests!
1:50 - Financial impacts of tariffs in the automotive industry
6:55 - How dealers can reposition F&I products for customers
9:54 - Claims patterns and service contracts patterns
10:48 - Controlling costs at your dealership
12:41 - One of the best tools for customer retention is..
13:54 - Utilizing the service department to sell F&I
16:35 - Streamlining online claims with AI
21:57 - Staying informed and what dealers can do now

“Our dealers can do things to control costs. The biggest I think is retention...looking at those processes and making sure that they are being consistent to help manage those expenses because they don’t want to have undue expenses and bad consumer experiences." - Jamie Horowitz

For more information about our guests, visit their LinkedIn:

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