Driving Forward: Creating Certainty in an Uncertain Market

The past five years have brought remarkable transformation to our industry.

From the global pandemic to shifts in supply chains, inflation and evolving trade dynamics, we've seen how quickly the landscape can change. And yet, through every challenge, our industry has shown incredible resilience and creativity.

As we move through the back half of 2025, market conditions continue to evolve, but what remains constant is our ability to adapt and stay ahead of disruption, customer expectations and the dynamic world of the dealership.

In traveling around the country talking to dealer operators of everything from large automotive groups to single point stores, I’m often asked how JM&A is navigating these uncharted waters and what guidance we are offering our dealer partners. These recurring conversations served as the inspiration for this publication.

Driving Forward was created to offer a direct line between our experts and you -- our valued partners -- on the most pressing topics facing our industry. Through this platform, we aim to keep you informed on JM&A Group initiatives, share insights on market trends, and foster an ongoing dialogue around the issues that matter most to your business. I encourage you to explore the interactive elements included and share your feedback or suggest topics you'd like us to cover in future editions.

Each article in this issue was thoughtfully selected to highlight strategies for creating greater certainty—by building trust with customers, driving consistency in service and delivering long-term value through every interaction.

At JM&A, we take great pride in how we support our partners through challenges and changes. As new trends emerge, you can count on us to stand by you every step of the way. Please don’t hesitate to contact your JM&A Representative with any questions or to help you navigate specific opportunities in your dealership(s).