Mastering the Balance of Leadership At Your Dealership

Special Guest - Jesse Hill

From the finance office to General Manager, Jesse Hill of Safford Mazda Sterling shares how he balances family life with a busy career, how he led a virtual change in the finance office and advice for future dealership leaders.

In this episode you'll hear:

Key skills to develop for leadership roles
How virtual finance caused other processes to evolve around the store
How his dealership converted from one OEM to another

Episode Breakdown

0:00 - Jesse’s journey to the auto industry
7:29 - Balancing family with the demands of retail automotive careers
13:39 - Initial thoughts on virtual finance at the dealership
19:42 - How virtual F&I caused other processes to evolve
22:43 - The transition from the finance office to General Manager
28:29 - Key skills to develop for leadership roles
33:23 - The Process of converting a store from one OEM at another
36:50 - Dealership focus for 2026
43:41 - Bet it or Forget it: AI, front end gross profit, dealership culture