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JM&A Group Performance Development Center

Performance Development Center

The Performance Development Center is JM&A Group’s very own in-house university.

pdc

The Performance Development Center was started in 1997 to support the training needs of dealers’ F&I departments. As the industry grew, so did our programs, and today the PDC is proud to support the ever-changing needs of dealers, including new and used vehicle operations. Our team of trainers has an extensive retail background and is well versed in sales, finance, fixed operations and total dealership management. In fact, they have an average automotive retail experience of 18 years! The PDC uses cutting-edge and highly interactive training techniques that are proven to help boost participant performance back in the store.

  • Course Listings
  • PDC Course Catalog
  • PDC Course Calendar
  • Hotel & Travel Information - Deerfield Beach - 500 Building

7,500 students per year

What Our Customers Are Saying...

  • "I thought the course was great. The trainer did an amazing job, and it made it much more interesting given his retail background. I'm still very new to management and walked away from today with plenty of tools for my toolbox."

    Nicolas Bellefroid General Sales Manager Gunther Volkswagen Mall of Georgia

  • “JM&A Group offers associates a training path and a program that's been tested to be successful. And it's been successful here."

    Dan Jessup Executive Manager Jessup Auto Plaza

  • “The folks at JM&A offer new training and give us fresh ideas...They make sure you do things right."

    Garson Rice Dealer Principal Rice Toyota

Fixed Ops
Sales Support

For Contract Holders

800-327-5172
Contract Questions
800-443-9841

GAP Claims Information
800-722-4603
www.mygapclaim.com

For Dealers

800-553-7146
jmainfo@jmagroup.com
500 Jim Moran Boulevard
Deerfield Beach, Florida
33442

For Technical issues and JM&A Dealer Support

866-519-1901
jmacustomerservice@jmagroup.com

 

For Training

866-899-1606
jmapdc@jmfamily.com
500 Jim Moran Boulevard
Deerfield Beach, Florida
33442

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