As a leader, knowing when to speed up or slow down can mean the difference between a team that follows you towards success or falls apart along the path. The same holds true for leadership during a digital transformation at your dealership. Leadership styles need to be fluid and responsive to the needs of your key players – and that involves listening, reacting, and doing what it takes to keep the momentum moving forward.
Brian Kramer, General Manager at Germain Toyota of Naples, and Matt Poepsel, PhD, VP, Partner Growth at The Predictive Index explain what it takes to lead your dealership towards the digital future your customers deserve.