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Courses
JM&A Group’s Performance Development Center (PDC) is
dedicated to providing high quality, value-added training and certification
programs specifically designed for automotive professionals. Whether
it’s performance improvement programs or certification programs,
the PDC’s training courses keep your employees up-to-date
with the latest techniques and methods used in the industry. Additionally,
if you have an area of specific concern, the PDC may be able to
customize training programs designed to meet your dealership’s
individual needs.
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SALES TARGET Automotive Sales
TARGET Advanced Automotive Sales
TARGET Management Program
TARGET Purchase Option Worksheet
TARGET Recharge
SALES PERSON Leasing 101: Fundamentals of Leasing
Managing Your Emotional State
Social Media For Salespeople
TARGET Automotive Sales
TARGET Automotive Sales (Advanced)
TARGET Internet Sales
TARGET Recharge
Team Building
SALES / DESK MANAGER Coaching for Performance
Dream Team
Leasing 101: Fundamentals of Leasing
Management By Objectives
Managing Your Emotional State
Sales Management Leadership
Sales Manager Legal Certification
Skills for the Sales Manager
Social Media 101
Social Media for Salespeople
TARGET Automotive Sales
TARGET Automotive Sales (Advanced)
TARGET Management
TARGET Recharge
Team Building
INTERNET SALES MANAGER Coaching for Performance
Leasing 101: Fundamentals of Leasing
Managing Your Emotional State
Sales Management Leadership
Sales Manager Legal Certification
Social Media 101
Social Media For Salespeople
TARGET Internet Sales
TARGET Recharge
Team Building
GENEREAL MANAGER / GENERAL SALES MANAGER Coaching for Performance
Dream Team
Financial Statement Analysis
Management By Objectives
Managing Your Emotional State
Social Media 101
Social Media For Salespeople
Social Media for the Service Department
TARGET Management
Team Building
MANAGEMENT Sales Manager Legal Certification
Skills For The Sales Manager
Sales Management Leadership
Management By Objectives
Coaching For Performance
ADVANCED MANAGEMENT MODULES
Effective Questioning Techniques
Handling Objections
Negotiating Skills
Closing Skills
Deal Structure
Lease Conversions
Financial Statement Analysis
Fixed Operations for Variable Operations Management
Interviewing Techniques
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Skills for the Business Manager plus FILES
F&I Legal And Ethical Standards (FILES) Certification
Advanced Finance And Insurance
Finance And Insurance Director Development
The Dream Team
FINANCE MANAGER Dream Team
F&I Master Series: Advanced Finance & Insurance
F&I Master Series: How To Be a Deal Maker
F&I Master Series: Maximizing Your F&I Opportunities
FILES Certification
Managing Your Emotional State
Skills for the Business Manager
Team Building
FINANCE DIRECTOR Coaching for Performance
Dream Team
F&I Master Series: Advanced Finance & Insurance
F&I Master Series: How To Be a Deal Maker
F&I Master Series: Maximizing Your F&I Opportunities
FILES Certification
Management By Objectives
Managing Your Emotional State
Skills for the Business Manager
Team Building
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OPERATIONS |
Service Sales Consultant (SSC) Certification
SERVICE ADVISOR Disarming Hostility & Legal Compliance
Managing Your Emotional State
Service Sales Consultant Certification
Social Media for the Service Department
TARGET Service Sales
Team Building
SERVICE MANAGER Coaching for Performance
Disarming Hostility & legal Compliance
Managing your Emotional State
Service Operations
Service Sales Consultant Certification
Social Media for the Service Department
TARGET Service Sales
Team Building
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