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Courses

JM&A Group’s Performance Development Center (PDC) is dedicated to providing high quality, value-added training and certification programs specifically designed for automotive professionals. Whether it’s performance improvement programs or certification programs, the PDC’s training courses keep your employees up-to-date with the latest techniques and methods used in the industry. Additionally, if you have an area of specific concern, the PDC may be able to customize training programs designed to meet your dealership’s individual needs.

SALES

  • TARGET Automotive Sales

  • TARGET Advanced Automotive Sales

  • TARGET Management Program

  • TARGET Purchase Option Worksheet
  • TARGET Re-charge

    • MANAGEMENT

  • Sales Manager Legal Certification

  • Skills For The Desk Manager

  • Sales Management Leadership

  • Management By Objectives

  • Coaching For Performance

    • ADVANCED MANAGEMENT MODULES

  • Effective Questioning Techniques

  • Handling Objections

  • Negotiating Skills

  • Closing Skills

  • Deal Structure

  • Lease Conversions

  • Financial Statement Analysis

  • Fixed Operations for Variable Operations Management

  • Interviewing Techniques

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    • FINANCE & INSURANCE

  • Skills for the Business Manager plus FILES
  • F&I Legal And Ethical Standards (FILES) Certification

  • Advanced Finance And Insurance

  • Finance And Insurance Director Development

  • The Dream Team

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    • FIXED OPERATIONS

    Service Sales Consultant (SSC) Certification

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